Frequently Asked Questions

Due to COVID-19 some of the information below may be incorrect, for accurate and updated info please call us.

How do I obtain a library card?

Library cards are free! Adults must present a valid photo ID with their name and proof of an address in the United States in order to obtain a library card.

What is the replacement fee for a lost library card?

Library cards are good for 2 years from the date you receive one. After 2 years, we ask that you contact us to renew your library account. If you lose your library card the replacement fee is $1.00. 

How can I renew library materials?

You can renew your library materials online, in person, or by phone.

What if my address, phone number, or e-mail address changes?

Please let us know as soon as your information changes so we can update your account. 

What are the loan periods for various library materials?

For items owned by the Sturbridge Library:

Books are loaned for 3 weeks
Magazines are loaned for 1 week
DVDs & Blu-rays are loaned for 1 week

All of these items all have a built-in automatic renewal which is the length of the initial check-out period.

What are the fines for various library materials?

As of January 1st, 2018, we are fine free!  We no longer charge fines on any of our items, however, if an item is overdue past four weeks, patrons will be charged the full replacement cost of the item.  Please note that items owned by other libraries are subject to fines in accordance with the owning library's fine policies.

What if I lost or damaged an item I borrowed from the library?

Many times we can accept brand new identical replacement copies of items that have been lost or damaged, or the replacement cost may be paid. However, it is best to speak with a staff member before taking any action. If the item was owned by a library other than the Joshua Hyde Public Library, it is best to contact the owning library to make arrangements.

Does the library have computers for public use?

The library has a total of 8 computers available for public use. You must use your valid library card barcode to use a computer.

Can I use my laptop in the library?

Yes, the library provides free wifi. However, if you need to print, that can only be done from the library's computers. 

Does the library have a copier for public use?

Yes, the library has a copier for public use. Black & white photocopies are $.15 each and color photocopies are $.40 each.

Does the library have a fax machine for public use?

Yes, the library has a fax machine for public use. The fee is $1.00 per page for both sending and receiving a fax. The fax number is: (508) 347-2872. Please let us know before having a fax sent to us. 

How do I make a monetary donation to the library?

Please click here to be taken to our online donations page, or mail your payment made payable to "The Friends of the Joshua Hyde Library" to 306 Main St., Sturbridge, MA  01566.